Privacy Policy

Who We Are

Our website address is: https://genuinefunding.com

This Privacy Policy outlines how Genuine Funding ("we", "our", or "us") collects, uses, and protects your personal information when you visit or interact with https://genuinefunding.com. We are committed to safeguarding your data and ensuring transparency about how we manage your information.

Information We Collect

We collect personal data you provide directly through our web forms, applications, or other interactions on our website. This includes:

• Name, email address, phone number, and business details.
• IP address and browser user agent (for spam detection and security).
• Comments and uploaded media.
• Cookie information for login, preferences, and user sessions.

When leaving comments, an anonymized string from your email address (a hash) may be shared with the Gravatar service to check if you're using it. View their policy here: https://automattic.com/privacy.

How We Use Your Information

We use the information you provide to:

• Assess your qualification for funding
• Address your questions and deliver customer support
• Fulfill legal and regulatory requirements
• Enhance our services and overall user experience

We do not share mobile data with third parties or affiliates for marketing/promotional use. You may opt out of promotional messages at any time.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Genuine Funding in the following ways:

• By checking the SMS box from our contact us form

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Genuine Funding.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

Cookies and Tracking

We use cookies to:

• Remember login information and display settings.
• Recognize repeat visitors.
• Save comment form entries for future use.

Cookies may last from a single session up to one year, depending on their purpose.

Media Uploads

If you upload images, avoid embedding location data (EXIF GPS), as visitors may extract location info from images posted on the site.

Embedded Content

Pages on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves as if you visited those sites directly and may collect data or track your activity based on their policies.

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely.
• Registered user data is stored in user profiles and can be viewed or edited anytime.
• Data may be retained for legal, administrative, or security purposes.

What Rights You Have Over Your Data

If you've left comments or created an account, you can:

• Request an exported file of your personal data.
• Request deletion of your data (excluding data required for compliance or legal purposes).

To make a request, contact us at info@genuinefunding.com.

Where Your Data Is Sent

Visitor comments may be screened through an automated spam detection service to prevent abuse.

Who We Share Your Data With

We do not sell or share your personal information with third parties for marketing. Your data may only be shared:

• With our internal team for service delivery.
• If required by law.

When resetting passwords, your IP address may appear in the reset email.

Contact Us

For questions about this policy or to request changes to your data, contact: